A RESOLUTION urging the bureau of motor vehicles to
seek and hire more customer service representatives and driver
examiners in its branch offices who are bilingual, in particular,
Spanish-speaking individuals.
Whereas, The Hispanic and Latino population in Indiana
has increased by more than 100 percent between the 1990 and
2000 census;
Whereas, Individuals who speak languages other than
English are encouraged to live and work in Indiana;
Whereas, The bureau of motor vehicles issues various types of driving permits and licenses and also issues identification cards for those who are not authorized to drive;
Whereas, The public is best served by reducing the
frequency of repeat visits to the bureau of motor vehicles
caused by the need for additional documentation in order to
complete transactions; and
Whereas, Personnel in the bureau of motor vehicles branch
offices may be assisted in conducting business with the public
in an expeditious manner by the ability of branch personnel to
converse in languages other than English: Therefore,
HR 1561/DI 84